User’s guide to Growhold

Dashboard and metrics

Dashboard provides six different metrics and two selected segments to follow. For numbers such as MRR as well as goals and statistics there might be a 10 minute delay from actual action, depending on current load of our indexing server.

  • Metrics are selected from your SaaS / eCommerce metrics view. Currently you have six default metrics: Visitors, Trials Conversions, Trial churn, Customer churn and MRR. There will be soon a feature that allows you to choose freely which three metrics are visible on Dashboard.
  • Segments provide you a current overview to the most important user, account, event or subscription feed. For example recent signups or most active customers can be made visible on your dashboard. To change the segments, go to segments, then select a segment and click "pin" icon.

Metrics generated from the account segments

By default metrics are generated from your full customer database. You can use account segmentation to create more focused metrics per customer segment. To create an account segment, click Accounts on the main menu, then create a segment, save it and choose "Metrics: Enabled". This segment becomes visible on top of the Metrics page in a drop-down menu (default value is "All accounts").

  User’s guide to Growhold

 

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